Returns & Refunds

We stand behind everything we make. If you're not completely satisfied with your purchase, we'll make it right. That's our family's promise to yours.

You have 30 days from delivery to decide if a product is right for you. If it's not working for your skin, reach out and we'll help.

We'll offer a refund, exchange, or help you find a better product match—whatever works best for you.

Email us at hello@rogueandtallow.com with your order number and reason for return.

We'll respond within 24-48 hours with instructions. Most issues can be resolved without needing to ship anything back.

Once approved, refunds are processed within 5-7 business days to your original payment method. You'll receive an email confirmation when the refund is issued.

Want to try a different product instead? We're happy to do exchanges. Just let us know what you'd like to swap for and we'll take care of the rest.

For hygiene reasons, we cannot accept returns on products that have been heavily used. But if something's genuinely wrong—weird smell, texture issues, reaction—we'll always work with you regardless.